How to share screenshots and screencasts with Tallyfy support
Have you ever had an issue or wanted to give feedback to Tallyfy Support, but struggled to explain it in words? Well, we’ve got a solution for you! Sharing a screenshot or a screencast (video) can make a huge difference and help our support team understand and resolve your issue faster.
Here’s how you can take screenshots and screencasts:
Taking screenshots:
- For Mac users, simply press Shift-Command (⌘)-3 to capture your screen.
- For Windows users, use the key combination Ctrl + PrtScn to take a screenshot.
Taking screencasts/videos:
To create a screencast, you can use one of these free tools:
- https://www.useloom.com/ (add to Chrome)
- https://www.screencastify.com (add to Chrome)
- http://recordit.co/
With these simple tools, you’ll be able to capture and share your screen with ease. So the next time you need to illustrate your issue or feedback, give screenshots or screencasts a try - it’ll save everyone time and make problem-solving a breeze!
Related articles
Support > Contact Tallyfy's Support Team
Tallyfy’s support team is readily available to assist users with any questions, issues, or feedback through email or personalized calls with workflow and product experts.
Support > Provide necessary info to Tallyfy's support team
Your Tallyfy Organization ID and the URL link of the relevant guest task, process, or template are essential for the support team to assist you effectively.
Miscellaneous > Support
Tallyfy’s support team assists users through email, personalized calls, and help tickets, requiring essential information like the organization ID and relevant URLs for effective support.
Support > Submit a Help Ticket
Tallyfy Support offers assistance through help tickets for any questions, issues, or feature requests.